Free tool
What is a saved customer worth?
Keeping a customer is worth more than replacing one — but how much more? This free Retention Gifting ROI Calculator shows how much you can invest to keep a customer (gift, shipping, and strategy included) and still hit the return you're targeting.
Enter your numbers to see your budget per saved customer, the gross profit you'd preserve, and your break-even gifting ceiling — the point where retention gifting stops paying for itself.
Then design the moments across your customer year that keep customers close, long before anyone mentions the word "renewal."